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customer service scheduling healthcare administration emr medicare📋 Description
- Provide superior customer service and quality home health care
- Coordinate client services and scheduling issues
- Manage caseload while proactively growing it
- Build relationships with clients, referral sources, payors, and community orgs
- Monitor metrics (admissions, Medicare %, referrals rejected)
- Partner with Client Services and Clinical Managers to support field staff
🎯 Requirements
- Bachelor degree or equivalent healthcare experience
- Medicare and OASIS knowledge a plus
- Medical office or home health care experience preferred
- Supervisory experience a plus
- Strong computer skills, EMR proficiency
- Excellent communication and interpersonal skills
🎁 Benefits
- Up to 45k/year
- Comprehensive benefits package: health, vision, dental, life, leave
- 401k with company match and direct deposit
- Tuition reimbursement and EAP
- Growth opportunities to become Client Services Manager
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