BAYADA Home Health Care is currently seeking a

Client Services Associate to join

our Glen Burnie, MDMedicare certified Home Health Senior Living Office.

If you are looking for an exciting career opportunity in a growing industry, a Client Services Manager could be the position for you. BAYADA believes that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills in this dynamic, entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

Responsibilities for a Client Services Associate:

Provide superior customer service and quality home care
Focus on managing coordination of client services and emergent scheduling issues
Manage your Client Services Manager caseload
Build lasting relationships with clients, referral sources, payors and community organizations
Develop strong, communicative relationships with the team
Maintain effective fiscal management of your caseload by monitoring metrics (admissions, % Medicare, referrals rejected by reason, etc.)
Client Services Managers will partner with Clinical Managers to provide supervision and support to field employees

Qualifications for a Client Services Associate:

Bachelor degree is preferred, Associates at minimum.
Prior knowledge of/experience with Medicare and OASIS a plus
Prior medical office or home care experience preferred
Prior supervisory experience a plus
Demonstrated record of successfully taking on increased responsibility (goal achievement)
Ambition to grow and advance beyond current position
Strong computer skills required (electronic medical record)
Excellent communication and interpersonal skills

Why you'll love BAYADA:

BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
Check out our blog:
https://www.bayada.com/search?q=Newsweek
Newsweek’s Best Place to Work for Diversity
Newsweek’s Best Place to Work for Women
Newsweek’s Best Place to Work (overall)
Newsweek’s Best Place to Work for Women and Families
Glassdoor Best Places to Work
Forbes Best Places to Work for Women
Paid Weekly
Mon-Fri work hours
AMAZING culture
Strong employee values and recognition
Small team at a local office
Growth opportunities
BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
To learn more about BAYADA Home Health Care benefits,
https://www.bayada.com/benefits

Base salary of $46,000, with the opportunity to earn a monthly bonus of up to $750 once you're managing your case load.

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

BAYADA is celebrating 50 years of compassion, excellence, and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, age, disability, pregnancy or maternity, sexual orientation, gender identity, citizenship status, military status, or any other similarly protected status in accordance with federal, state and local laws. Hence, we strongly encourage applications from people with these identities or who are members of other marginalized communities.

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