Associate, Referral Intake

📋 Description

• Coordinate and process incoming referrals from hospitals and physicians.
• Facilitate communication between case managers, client services, and nurses.
• Provide excellent customer service and timely referral responses.
• Work remotely as part of BAYADA's Customer Care Center team.
• Receive, document, and ensure referrals are thorough and complete.
• Training provided on tools, technology, and processes.

🎯 Requirements

• College degree required.
• 2-3 years healthcare, intake, or related exp.
• 1 year of work experience required (internships ok).
• Healthcare/Call center experience in remote setting.
• Strong multitasking across multiple systems.
• Excellent organizational and communication skills.

🎁 Benefits

• Base salary: $20.00/hour.
• Monthly bonus up to $250 after 6 months.
• Comprehensive benefits: holidays, vacation, health plans.
• Employer-paid life insurance.
• 401(k) with company match.
• Direct deposit and EAP program.