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microsoft office itil network monitoring incident management cyber operations📋 Description
- 24/7 oversight of a Global Cyber Operations Center
- Support Army CONUS and OCONUS theaters
- Monitor outages, track impact, and resolve events
- Prioritize IT incidents; allocate resources accordingly
- Manage Authorized Service Interruptions (ASI) for CONUS network
- Provide reporting to GCC senior leaders and HQ
🎯 Requirements
- Active in scope Secret Clearance
- HS +1 yrs or AA/AS +4
- 1+ yrs in military operations (NETOPS/G3/S3/S6/TOC/JOC/SOC)
- Strong verbal and written communication skills
- Proficient with Microsoft Office products
- ITIL Foundations v4 knowledge (preferred)
🎁 Benefits
- Competitive benefits package
- Culture focused on teamwork and growth
- Opportunities to contribute to national security missions
- Mission-driven, supportive environment
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