Endpoint Administrator

WHO WE ARE

At Basis Technologies, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.

We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.

With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.

ABOUT THE TEAM

Basis’s IT team manages the technical solutions that allow each Beep to do their job. This team oversees a mid-sized, modern, secure network of over 900 clients running primarily Windows 10, with a dose of MacOS for good measure. Window Server and CentOS rule the server landscape. No matter the issue, this dedicated team provides Raving Fan service for all problems big and small. While their days are sometimes unpredictable, their commitment to learning and educating one another on our increasingly complex network remains constant cross-functional collaboration.

WAYS YOU WILL CONTRIBUTE

This position is responsible for ownership of our client environment, creating tested deployments of Windows 10/11 and macOS for our Dell and MacBook laptops. With input from our help desk team, you’ll create efficiencies to deploy common software, drivers, and settings using tools such as SCCM, Intune, JAMF, and your solid knowledge of scripting. Working closely with the rest of the admin team, you’ll ensure our SCCM and JAMF environments are maintained and updated using best practices. You continuously stay current on the latest tech trends and quickly deploy zero-day patches to our clients when our security is at risk, using reporting and metrics to ensure compliance. You will contribute by:

• Utilizing SCCM and JAMF for client OS deployment, patching, package creation, and reporting
• Scripting via PowerShell, Bash, and other languages to automate settings, installations, and other repetitive or difficult tasks
• Maintaining our SCCM and JAMF environments, including regular cleanup of old packages, WSUS maintenance, installation of latest patches, and other routine maintenance
• Recommending and implementing deployment efficiencies in our hybrid work environment, such as migrating processes to the cloud via InTune and Autopilot where appropriate
• Diagnosing problems and perform root cause analysis through troubleshooting skills, logic, research, and testing
• Staying current with technology and bringing new ideas to the team
• Maintaining existing documentation and create new documentation as required

WHAT YOU BRING TO THE TABLE

• Min 2 years of experience with desktop management and automation technologies or equivalent combination of education, training, and experience, etc
• Min 2 years of experience in a corporate IT environment or equivalent combination of education, training, and experience, etc
• Experience with AD, Group Policy, O365, and SCCM
• Basic network troubleshooting experience with familiarity of VLANs, VPN, and PXE booting
• Working experience with SCCM, Active Directory, Group Policy, and Office 365/Azure/Intune
• Working experience with JAMF and macOS administration
• Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.
• Commitment to creating inclusive, respectful environments where all voices are valued and supported..

OUR STACK

• AD, Group Policy, O365, and SCCM
• JAMF and macOS administration
• Windows 10/11 and macOS

Our salary range: USD 72,000 - 106,000 per year. The total compensation package may also include commission or bonus, company equity, and competitive benefits.