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Product Manager Intern - Shipping and Delivery Experience


1 month ago
Not Specified

Back Market is the world’s leading refurbished electronics marketplace with a team of 650 people, powering operations in 21 countries (and counting!).

Named one of the World's Most Innovative Companies by Fast Company in 2019 and again in 2021, our mission is simple: empowering people to consume tech sustainably by offering folks a high quality, accessible, and more eco-friendly alternative to buying new electronics.Why? Refurbished tech helps lower our collective environmental impact. We have indeed contributed to avoid the production of more than 1,000,000 tons of CO2e worldwide since our launch in 2014.

Be part of an exciting and growing international adventure that will change the way the world consumes tech.

We are looking for a passionate and motivated Product Manager Intern to join our Shipping and Delivery Experience teams.

This internship offers a unique opportunity to contribute to the enhancement of our shipping and delivery processes, ensuring a seamless and delightful experience for our customers. You will work closely with cross-functional teams, including operations, engineering, design, user research, to drive impactful product initiatives.

Your Mission (If You Accept It): 🚀

  • Support Product Development: Assist the Product Manager in defining and refining the shipping and delivery experience for our customers. Participate in all stages of the product lifecycle, from problem identification and user research to ideation, design, development, and launch.
  • Collaborate with Teams: Work with designers, researchers and other departments such as Logistics and Customer Support to ensure that shipping and delivery features integrate seamlessly into the Back Market experience and add value to users.
  • Roadmap and Strategy: Together with the Product Manager, help define the product roadmap based on data and user research. Use your analytical skills to approach problems methodically and state your assumptions clearly.
  • Agile Practices: Participate in the agile organization of the team to build and ship impactful features. Write detailed specifications and user stories, animate agile rituals like sprint standups and refinement, and perform quality assurance (QA).
  • Implementation Oversight: Oversee the implementation of features with engineers, ensuring a smooth workflow and fostering a collaborative team spirit.
  • You’re At The Right Place If: ⭐

  • You have previous experience in product management, entrepreneurship, or startups. Bonus points if you have experience with logistics or e-commerce.
  • You are familiar with Agile and Lean concepts.
  • You are curious about technical topics and have basic analytical skills.
  • You have a passion for product management and always put the user at the center of your thoughts.
  • You possess effective and precise communication skills.
  • You are rigorous, humble, curious, and proactive.
  • Team spirit is essential for you.
  • You are fluent in English, as we are an international team (MANDATORY).
  • About the Internship: 📜

  • Starting date: July/August 2024
  • Duration: 5-6 months
  • Full-time role (35H/week)
  • Location: Paris, France
  • Contract: You must have an internship agreement provided by your current French school.
  • Recruitment process (remote - on Zoom): 🚦

  • HR Interview with the Talent Acquisition Specialist (30 min)
  • Technical Skills Fit Interview with your future Manager (45min)
  • Team Fit Interview with another person in the Team (30min)
  • Additional Information

    This role offers a unique opportunity to gain hands-on experience in product management within a dynamic and mission-driven company. If you are passionate about improving customer experiences and eager to learn and grow, we would love to hear from you! 🤩


    - A meaningful job: through hard work, you will help avoid thousands of tons of electronic waste and fight against planned obsolescence. It counts!

    - An attractive salary, multiple benefits (meal tickets, health insurance, etc...), internal events, etc…

    - Be in an environment where you can make a difference: you will have the freedom to innovate and adopt new ideas!

    - A booming scale-up: our environment is rapidly growing in Europe, the USA and in Asia!

    - We embrace work life balance which includes flexible working hours and the opportunity to work from home.

    - A lot of fun: you will have the opportunity to work in a fast-paced, open-minded and friendly environment.

    Back Market is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.

    Back Market is helping to address one of the biggest challenges of our time: climate change. We take this so seriously that we were awarded status as a “Société à Mission”, or company with a social mission, by the French government. We know we can’t tackle a global problem without a globally representative team so we are committed to embedding diversity, equity and inclusion principles in every aspect of our organization. But more importantly, being One Loving & Free Spirited Tribe is in our DNA as it is one of the five foundational values of our company since we got started way back in 2014. We are committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives. We know our lofty goals cannot be reached unless everyone has a seat at the table along with the resources and opportunity to grow.

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