Related skills
crm ms office customer service google workspace data entry📋 Description
- Liaise with members and providers to arrange backup care.
- Research providers and secure care arrangements for members.
- Communicate with providers and members by phone and email.
- Deliver top-notch customer service and meet quality standards.
- Document case information in LifeCare CRM and log issues.
- Support team and maintain performance standards.
🎯 Requirements
- 2-3+ years in a call center or related field.
- Familiarity with child care and/or adult care.
- Top notch verbal and written communication skills.
- Strong attention to detail and adherence to metrics.
- Analytical, organizational and time management skills.
- Experience with CRM systems and MS/Google applications.
🎁 Benefits
- Perks and benefits information here: https://www.builtinaustin.com/company/carecom/benefits
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