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qa onboarding ai kyc aml📋 Description
- Oversee onboarding queue; ensure reviews, documented decisions, and SLAs met.
- Review complex cases: verification, due diligence, Source of Funds, PEP & sanctions.
- Apply jurisdiction-specific KYC rules across regulatory frameworks.
- Lead onboarding analysts across rotating shifts, including nights and weekends.
- Track performance against KPIs and quality scores; provide actionable feedback.
- Manage workload and shift coverage to handle volume spikes.
🎯 Requirements
- Experience in financial services (banking, fintech, payments, or regulated brokerage)
- Hands-on KYC, AML, or client onboarding with practical decision-making.
- Strong knowledge of KYC requirements under a major regulatory framework.
- Solid understanding of document verification and sanctions/PEP screening.
- Experience leading or supervising operational teams.
- Ability to critically assess AI-assisted outputs and challenge inaccuracies.
- Strong written English and clear communication skills.
- High attention to detail with sound decision-making under pressure.
🎁 Benefits
- Work-Life Harmony
- Generous Time Off
- Employee Referral Program
- Comprehensive Health & Pension Benefits
- Workation Wonderland
- Volunteer Days
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