Related skills

customer onboarding jira agile confluence digital transformation

๐Ÿ“‹ Description

  • BA (Accounts) role on Capco banking projects.
  • Lead onboarding and digital account servicing journeys.
  • Capture and document requirements with Product, Tech and Ops.
  • Agile delivery with epics, user stories; Jira/Confluence.
  • Strong communication and stakeholder management for global teams.
  • Experience with large global banks advantageous.

๐ŸŽฏ Requirements

  • 8+ years of Business Analysis experience.
  • Retail Banking and Digital Transformation experience.
  • Experience in customer onboarding and digital accounts journeys.
  • Collaborate with Product Owners, Tech, and Operations to gather requirements.
  • Hands-on Agile delivery; Jira and Confluence.
  • Excellent communication and stakeholder management.

๐ŸŽ Benefits

  • Diversity and inclusion valued; open culture.
  • Career advancement with flat hierarchy.
  • Work on transformative projects for major banks.
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