Related skills
crm hubspot sales google sheets excelπ Description
- Hybrid B2B sales role driving revenue through high-velocity support.
- Serve as primary concierge guiding clients from inquiry to delivery.
- Manage end-to-end transactional orders and upsell opportunities.
- Provide same-day response time (Mon-Fri) for inquiries.
- Document FAQs and build templates for scalable workflows.
- Uphold customer retention and recovery through issue resolution.
π― Requirements
- 2β4 years in sales support, account management, or retail ops.
- Strong verbal and written communication, high-touch client service.
- CRM proficiency; HubSpot preferred.
- Analytical skills with Google Sheets/Excel (vlookups, pivots).
- E-commerce experience; self-service tools and platforms.
- Product knowledge: embroidery, screen printing, and delivery timelines.
π Benefits
- Bonus and equity may be provided.
- Remote work option with flexible schedule.
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