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customer service e-commerce remote zoho acumatica📋 Description
- Provide exceptional support to retail accounts
- Handle order processing and customer inquiries
- Resolve customer issues and assist sales team
- Ensure a seamless customer experience for retail customers
- Support sales growth in the retail sector
🎯 Requirements
- Health/wellness industry experience in dietary supplements or nutraceuticals
- 2 years customer service or equivalent experience
- Remote/async environment experience delivering results
- Strong written and verbal communication skills
- Self-starter that works well alone or in small groups
- Ability to multitask across medium-to-short timelines
🎁 Benefits
- Fully remote position with a globally distributed team
- Flexible work across time zones
- Collaboration window 9:00 AM - 5:00 PM EST
- Flexible hours as long as deadlines are met
- Inclusive and collaborative team culture
- Equal Opportunity Employer with commitment to diversity
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