Salesforce Administrator & CPQ Specialist

Supported by the Director of GTM Systems, we are a team of Salesforce builders contributing to the operational excellence of Sales, Service, and Marketing through the lead-to-cash process life cycles. We provide leadership and expertise on our systems company-wide, generating the vision for our systems portfolio to match the "what is needed" with what gets built and delivered.

As a Salesforce Admin & CPQ Specialist, you will be a key member of the GTM Systems team, playing a crucial role in enhancing our Salesforce ecosystem. This role will be approximately 60% focused on CPQ/Revenue domain work and 40% on general Salesforce Admin responsibilities; this ratio will vary over time. You'll be instrumental in designing, configuring, and maintaining our Salesforce CPQ solution while also supporting broader Salesforce administrative needs. You will drive revenue growth and improve operational efficiency by enabling our sales teams to efficiently and accurately quote and configure complex deals.

• Collaborate with GTM stakeholdersto gather requirements, implement enhancements, and provide ongoing Salesforce support, driving efficiency and effectiveness in their daily operations.

• Design, configure, and implement robust CPQ solutions: This includes configuring price rules, discount schedules, product bundles, and other CPQ features to accurately reflect our pricing models and business rules.
• Provide ongoing support and maintenance for the CPQ environment and general Salesforce platform: Troubleshoot issues, resolve user queries, and ensure the accuracy and integrity of data.
• Collaborate effectively with cross-functional stakeholders: Work closely with revenue operations, sales, product, finance, and legal teams to gather requirements, understand business needs, and ensure that solutions meet all business objectives. You'll need great stakeholder management to build strong relationships and align on shared goals.
• Drive continuous improvement through iterative delivery of functionality: Identify opportunities to enhance the CPQ solution and general Salesforce platform, improve user experience, increase efficiency, and reduce quote cycle time, minimize errors, and enhance the overall customer experience. You'll contribute to delivering iterative functionality through sprint cadences and rituals.
• Participate in the full software development lifecycle: Contribute to design, development, testing, and deployment of CPQ and Salesforce solutions, demonstrating strong abilities in all methodology disciplines from requirements to deployment.
• Develop excellent systems documentation: Ensure that all configurations, processes, and solutions are well-documented and easily understood by other team members.
• Ability to identify and address Salesforce technical debt, actively working to drive out complexity and outdated fields, flows and automations from the Salesforce org.
• Support Sales Enablement: Assist in training and supporting sales teams on the use of the CPQ solution and other Salesforce functionalities.
• Collaborate with the existing team to drive delivery process improvements: Actively participate in team discussions, share knowledge, and contribute to optimizing our workflows and systems.
• Communicate effectively: Clearly and concisely communicate technical information to both technical and non-technical audiences.
• Stay current with Salesforce CPQ and platform best practices and new features: Continuously learn and apply new knowledge to improve the effectiveness of our solutions.

• 5-7 years of combined hands-on experience with Salesforce CPQ and general Salesforce Administration, including configuration and troubleshooting.
• Strong general Salesforce Admin skills and a robust understanding of the Salesforce platform fundamentals, including data models, workflows, and security.
• Strong understanding of lead-to-cash processes and their practical application within Salesforce.
• Proven ability to analyze business requirements, translate them into technical solutions, and implement those solutions effectively.
• Excellent problem-solving and analytical skills with the ability to identify and resolve complex issues.
• Strong understanding of pricing and packaging strategies and their impact on business outcomes.
• Excellent communication and interpersonal skills with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
• Strong teamwork and collaboration skills, with the ability to build and maintain strong relationships with stakeholders.
• Detail-oriented with a focus on accuracy and quality.
• Ability to work both independently and collaboratively as part of a team.
• Experience with working in and improving Agile development methodologies.
• Salesforce CPQ Specialist certification is a plus.

Our culture and benefits:

• Remote-first culture. We have offices in New York, Tel Aviv, Austin, São Paulo, and Washington DC, but the majority of our employees are working from home across the US and internationally.
• Great people. Our people aren’t just great professionals, they are great people. We are all here to support each other, ready to help and do what’s best for the entire company.
• A focus on career growth. We love seeing our people grow into new roles and work hard to ensure everyone sees and can realize a long term career path here at Axonius. We offer ongoing growth opportunities, including mentorship programs, a learning and development stipend, and company-wide courses..
• Next level benefits. 100% coverage of 2 different tiers of employee healthcare premiums. Dental, vision, and 401k match.
• Top-notch family leave options. 17 weeks of parental leave for primary caregivers and 8 weeks for secondary caregivers. Additional time off for important life events like marriage, birth of a grandchild, and more!
• We give back. Corporate social responsibility partnerships, employee giving opportunities , and volunteer time off.
• Competitive compensation. Market rate salaries, bonuses, or commissions. Stock options for all full time employees with equity refresh opportunities.
• DEI focused. Highly supported Employee Resource Groups (ERG). Executive-level diversity and inclusion goals. Training, events, and mentorship options.

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