Senior Director, Commercial Operations

📋 Description

• Lead the Deal Enablement and Quoting Functions: oversee quoting operations and SLAs to drive deal velocity.
• Improve Quote to Cash lifecycle: own data accuracy, efficiency, and transparency across the process; monitor key metrics.
• Enhance Deal Quality and Negotiation Outcomes: oversee negotiation and structuring to align with financial goals.
• Optimize Systems and Processes: collaborate with Global Process teams and IT; drive automation via AI and RPA.
• Lead and Develop High-Performing Teams: manage a global team of ~40; foster visibility, accountability, collaboration.
• Deliver Reporting and Insights: establish dashboards and metrics; translate data into actionable forecasting insights.

🎯 Requirements

• Bachelor’s Degree in Finance, Business, Economics, or related field.
• 15+ years of experience in Order to Cash, Revenue Operations, or Finance Operations leadership roles.
• Proven experience leading Deal Enablement (Deal Desk), Quoting, Pricing, and Contracting in a complex environment.
• Expertise with Salesforce CPQ/Billing or comparable platforms.
• Strong program and change management skills with cross-functional leadership experience.
• Exceptional communication, executive presence, and stakeholder management abilities.

🎁 Benefits

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support