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salesforce node.js aws lambda python📋 Description
- Build and launch Amazon Connect solutions for customers.
- Lead ROI-driven discovery and provide project estimates.
- Translate requirements into contact center design using AWS best practices.
- Oversee teams to deliver Salesforce and AWS cloud solutions on time.
- Liaise between technical teams and business stakeholders; manage priorities.
- Drive best-practice contact center design across solution delivery.
🎯 Requirements
- Customer-facing contact center experience
- Experience with WFM/CRM integrations
- AWS cloud architecture and services expertise
- Salesforce Service Cloud knowledge
- API integration experience; scripting (Python/Node.js)
- Experience with Agile/Scrum methodologies
🎁 Benefits
- Remote and in-person options across HQ and regional hubs
- Travel up to 25% for certain roles
- Flexible work culture and trust-based hours
- Collaborative leadership with town halls
- Team celebrations and a fun, results-driven culture
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