Related skills
aws project management scrum agile safe📋 Description
- Schedule stand-ups and other meetings with team and clients.
- Manage project budgets; communicate scope, timing, and resources.
- Keep team members busy; help developers find the right work.
- Document design of processes for the contact center.
- Assist in transitioning from delivery to managed services.
- Explain how the delivery team meets business goals and costs.
🎯 Requirements
- Knowledge of the contact center industry is a must-have.
- AWS ecosystem knowledge; AWS Certifications are a plus.
- Experience with AWS Connect is a huge plus.
- Certified Scrum Master, SAFe certification.
- Experience managing complex technology projects in large organizations.
- Demonstrated ability to work with demanding clients in fast-paced environments.
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