Related skills
salesforce aws sagemaker ccaas bedrock📋 Description
- Act as AWS SME; lead internal teams
- Coach, mentor junior AWS staff; set clear goals
- Conduct performance reviews and development planning
- Manage staffing, utilization, and capacity; aid recruiting
- Drive hiring strategies to support growth
- Establish OKRs aligned with business objectives
🎯 Requirements
- 3+ years leading and managing technical teams
- Sr Manager: experience managing managers is a plus
- AWS Solution Architect Associate Certification
- Strong AWS architecture, security, compliance, automation
- Experience with Amazon Connect in CCaaS
- Knowledge of AI/ML solutions; SageMaker, Bedrock, Amazon Q
- CCaaS ecosystem: Genesys, Twilio, Avaya, NICE CX, TalkDesk, Five9, RingCentral
🎁 Benefits
- Remote or in-person work options available
- Travel up to 25% for certain roles
- Flexible schedule to support personal commitments
- Collaborative culture with town halls and feedback
- Celebrate success with team events
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