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salesforce aws sagemaker ccaas bedrock📋 Description
- Act as AWS subject matter expert; provide leadership to teams.
- Coach, mentor, and develop junior AWS staff; set goals.
- Manage staffing, utilization, and capacity; contribute to talent acquisition.
- Architect, implement, and optimize AWS solutions for scalability and cost.
- Oversee cloud governance, automation, and DevOps practices.
- Lead AWS projects; integrate Amazon Connect, Lex, SageMaker, Bedrock, Q.
🎯 Requirements
- 3+ years of experience leading technical teams.
- Sr Manager experience managing managers is a plus.
- AWS Solution Architect Associate Certification.
- Strong AWS cloud architecture, security, compliance, and automation.
- Experience in Contact Center domain, particularly Amazon Connect.
- AI/ML-driven solutions with SageMaker, Bedrock, and Amazon Q.
🎁 Benefits
- Remote and in-person options; HQ in Massachusetts; regional hubs.
- Travel up to 25% for certain roles.
- Flexible schedules; trust-based culture.
- Collaborative culture; executive town halls.
- Team celebrations and events.
- Opportunity to work on AI-powered transformations with experts.
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