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partnerships saas partner enablement delivery management cpsat📋 Description
- Lead global delivery strategy and performance for Braze's partner ecosystem.
- Oversee Delivery Partner Account Management and Partner Success functions.
- Align with CX, Sales, and cross-functional leaders to boost CPSAT.
- Set the long-term vision for scaling partner-led delivery.
- Develop enablement programs, certifications, tools, and playbooks.
🎯 Requirements
- 15+ years in professional services or partner delivery in SaaS/enterprise.
- 7+ years of people leadership, with global or multi-region teams.
- Proven success scaling large delivery partner ecosystems and improving satisfaction.
- Cross-functional collaboration with Customer Success, Sales, CX, and Product.
- Deep understanding of services economics, incentives, enablement, and delivery models.
- Strong executive presence and ability to influence at C-level with partners.
🎁 Benefits
- Competitive compensation including equity.
- Retirement and ESPP plans.
- Flexible paid time off.
- Medical, dental, vision, life insurance.
- Family services and generous parental leave.
- Professional development stipend and annual learning budget.
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