Related skills
customer success partnerships saas enablement ecosystem_strategyπ Description
- Lead global strategy and performance of Braze's delivery ecosystem.
- Oversee Delivery Partner Account Management and Partner Success.
- Collaborate with CX, Sales, and other leaders to boost CPSAT.
- Set long-term vision to scale partner-led delivery globally.
- Drive co-selling with delivery partners and expand platform adoption.
- Build enablement programs, tools, and playbooks for partners.
π― Requirements
- 15+ years in professional services or partner delivery in SaaS.
- 7+ years leading global or multi-region teams.
- Proven success scaling large delivery partner ecosystems.
- Proven cross-functional collaboration with CS, Sales, Partner COE, Product.
- Deep understanding of services economics and delivery models.
- Strong executive presence; able to engage with C-level partners.
π Benefits
- Competitive compensation with equity.
- Retirement and ESPP plans.
- Flexible paid time off.
- Comprehensive medical, dental, vision, life, disability.
- Professional development stipend.
- In-office culture and community events.
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