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1 hour ago
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customer success partnerships saas enablement ecosystem_strategy

πŸ“‹ Description

  • Lead global strategy and performance of Braze's delivery ecosystem.
  • Oversee Delivery Partner Account Management and Partner Success.
  • Collaborate with CX, Sales, and other leaders to boost CPSAT.
  • Set long-term vision to scale partner-led delivery globally.
  • Drive co-selling with delivery partners and expand platform adoption.
  • Build enablement programs, tools, and playbooks for partners.

🎯 Requirements

  • 15+ years in professional services or partner delivery in SaaS.
  • 7+ years leading global or multi-region teams.
  • Proven success scaling large delivery partner ecosystems.
  • Proven cross-functional collaboration with CS, Sales, Partner COE, Product.
  • Deep understanding of services economics and delivery models.
  • Strong executive presence; able to engage with C-level partners.

🎁 Benefits

  • Competitive compensation with equity.
  • Retirement and ESPP plans.
  • Flexible paid time off.
  • Comprehensive medical, dental, vision, life, disability.
  • Professional development stipend.
  • In-office culture and community events.
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