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partner management saas delivery enablement cx📋 Description
- Lead global strategy and performance of Braze’s delivery ecosystem.
- Oversee Delivery Partner Account Management and Partner Success.
- Elevate CPSAT by aligning CX, Sales, and leadership.
- Set the long-term vision for partner-led delivery at scale.
- Drive co-selling to win new logos and grow partner services.
- Build enablement programs, tools, and playbooks for partners.
🎯 Requirements
- 15+ years in professional services or partner delivery.
- 7+ years leading global teams.
- Proven success scaling large delivery partner ecosystems.
- Cross-functional work with CS, Sales, Partner COE, Marketing, Product.
- Deep knowledge of services economics, incentives, enablement, delivery models.
- Strong executive presence and C-level communication.
🎁 Benefits
- Equity grants (RSUs) and equity opportunities.
- Retirement plans and Employee Stock Purchase Plan.
- Flexible paid time off.
- Comprehensive medical, dental, vision, life, and disability.
- Family services including fertility benefits and parental leave.
- Learning stipend and formal career development.
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