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networking sql windows server sharepoint gainsight📋 Description
- Collaborate with CS team on customer engagements to drive adoption.
- Lead onboarding activities: health checks and 30/60/90 day value plan.
- Provide technical recommendations and usage guidance.
- Outbound outreach to customers via phone and email to boost adoption.
- Support customer workshops and post-sales success initiatives.
🎯 Requirements
- BA/BS in Computer Science/Engineering; 2+ years tech support.
- Excellent communication, organization, and stakeholder mgmt.
- Comfort with outbound calls to customers.
- Knowledge of SharePoint and Microsoft365 architecture.
- Familiarity with AvePoint Online Services (AOS) components.
- Knowledge of SQL and networking basics (TCP/IP, DNS, AD).
🎁 Benefits
- HMO coverage from day 1 (plus 2 dependents).
- Group life insurance upon regularization.
- Paid annual and sick leaves (convertible into cash).
- Paid compassionate leave (5 days).
- Hybrid Working Arrangement.
- Competitive compensation and performance bonuses.
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