Authorization and Insurance Specialist

📋 Description

• Work collaboratively with the Intake Team to verify insurance coverage and benefit details for ABA Therapy.
• Confirm authorization requirements per payor for all incoming leads.
• Request and track commercial and Medicaid authorizations.
• Maintain active insurance coverage(s) for all clients.
• Communicate effectively with internal staff, clients/guardians, and payors/insurance companies.
• Maintain confidentiality of client records per policy; adhere to HIPAA regulations.

🎯 Requirements

• High School diploma or equivalent, minimum requirement.
• 1–2 years of call center or customer service experience.
• Typing proficiency of 55 WPM with errorless typing.
• Knowledge of in-state and out-of-state commercial insurance plans (preferred).
• Working knowledge of ABA Therapy, CPT codes (preferred).
• Knowledge of Michigan Medicaid (preferred).

🎁 Benefits

• Hours: Mon-Fri 8:30 AM–6:00 PM.
• Equal opportunity employer.
• On-site role in Farmington Hills, MI.
• Growth opportunities within Centria's Revenue Cycle team.