Related skills
slack microsoft office fraud detection content management systems teams📋 Description
- Lead a team of 15-20 authenticity agents monitoring content for fraud.
- Track and deliver on standardized performance metrics.
- Recruit, hire, and train new staff.
- Collaborate to maintain training materials and up-to-date staff training.
- Coach hires on queue skills and best practices.
- Mentor teammates on tasks to meet metrics and compliance.
🎯 Requirements
- 5+ years in fraud detection.
- 1-2 years in a management role.
- Experience with Content Management Systems (Accertify preferred).
- Background in fraud detection and shift management.
- Proficient in English with modern slang.
- Bachelor’s degree or equivalent credential.
🎁 Benefits
- Competitive salary and good benefits.
- Insurance, annual leave, bonuses, referral rewards.
- Hybrid work model: 3 days in office.
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