Related skills
crm analytics customer success salesforce saas📋 Description
- Partner with Head of Customer Success to drive retention and growth.
- Build account plans to grow existing business.
- Oversee onboarding, training, and adoption of our product.
- Develop relationships with key stakeholders and drive advocacy.
- Implement scalable processes to monitor customer health.
- Drive initiatives with Sales/Marketing to boost expansion.
🎯 Requirements
- 5+ years of experience in Freight or SaaS.
- 3+ years of management experience.
- Willingness to travel up to 25%.
- Experience with CRM applications, preferably Salesforce.
- High proficiency in analytics, executive presentations, and problem solving.
- Strong project management skills.
🎁 Benefits
- Base salary: $104,000-$166,000 per year.
- Annual bonus, equity compensation, and benefits.
- Relocation negotiable.
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