Web Developer/Help Center Redesign - Temp (Remote)

Who We Are

Having surpassed $200M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on G2.com and Gartner Peer Insights.

At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte!

We are seeking a skilled and experienced Web Developer Contractor to lead the redesign and redevelopment of our customer-facing Help Center. This is a project-based contract role with an estimated duration of 3-6 months.

Responsibilities:

• Lead the end-to-end redesign and development of our Help Center, focusing on user experience, scalability, and functionality.

• Work with stakeholders to gather requirements and translate them into a clear technical and design plan.

• Build a responsive, mobile-friendly interface within the Zendesk platform.

• Integrate with our existing knowledge base platform.

• Ensure the new Help Center is scalable and easy for our team to maintain and update.

• Optimize the site for fast loading times and SEO.

• Perform testing and quality assurance to ensure a bug-free and smooth user experience.

• Document the technical architecture and provide a handover to our internal team.

Required Skills and Qualifications:

• Proven experience as a web developer, with at least 5 years of experience.

• Expertise in HTML, CSS, and JavaScript.

• Demonstrable experience customizing and building themes within Zendesk Guide.

• Familiarity with Zendesk curlybars and coding structure.

• Solid understanding of user-centered design principles and a strong eye for visual aesthetics.

• Experience with API integration.

• Familiarity with version control systems (e.g., Git).

• Excellent problem-solving skills and the ability to work independently.

• Strong communication skills.

Bonus Qualifications:

• Experience with search engine optimization (SEO) best practices.

• Familiarity with accessibility standards (WCAG).

Project Duration: 3-6 months

Location: Remote

Our Company Values

• Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do

• Win, together: Drive to be the best while supporting each other’s success

• Gritty resilience: Thrive in a fast-paced and dynamic environment, balancing immediate priorities with big-picture strategic goals

• Personal improvement: Stay eager to share insights, seek feedback, and continuously learn

• Constant innovation: Challenge the status quo and drive improvements
  

Perks*

• Launch a career at one of the fastest-growing SaaS companies in North America!

• Live your best life (LYBL)! $200/mo for anything that enhances your life

• Remote and hybrid work options, plus lunch in the Cerritos office

• Comprehensive employee health coverage (all locations)

• 401K with match (US) or pension with match (UK)

• Competitive compensation & bonus program

• Flexible Vacation (US exempt & CA) or 25 days (UK)

• Time off for your birthday & volunteering

• Employee resource groups

• Opportunities for team and company-wide get-togethers!

*perks may vary based on eligibility/location

Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.

We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.

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