Audience Operations Analyst

📋 Description

• Facilitate delivery of custom data deliverables to ad-buying platforms.
• Serve as primary contact for customer data requests via the service desk.
• Assist clients in devising targeted strategies at the pre-sales stage.
• Collaborate with internal teams to translate goals into audience recommendations.
• Collaborate with Product, Sales, and Engineering to improve audience solutions.
• Support customer growth via calls, demos, and troubleshooting.

🎯 Requirements

• Bachelor’s degree or equivalent experience preferred.
• Customer service oriented; responsiveness to inbound requests is critical.
• Methodical, organized, and detail-oriented.
• Ability to work autonomously and in a team to complete tasks on time.
• Proficient in Microsoft Excel.
• Strong problem-solving skills.
• Knowledge of digital advertising ecosystem including ad serving.
• DSP and DMP technologies (e.g., Trade Desk, DV360).
• Passion for data or technology.

🎁 Benefits

• Health, dental, and vision coverage
• Flexible Spending / Health Savings Accounts
• Flexible vacation and holidays
• Education / Tuition assistance
• 401K
• Generous parental leave
• Commuter benefits
• On-demand learning (Udemy)
• Team lunches and virtual events
• Equity