Added
21 hours ago
Location
Type
Full time
Salary
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Related skills
crm forecasting customer success relationship management salesforceπ Description
- Own relationships with Enterprise customers and guide program strategy.
- Advise on marketing strategy, best practices, and feature usage.
- Collaborate with Sales, Technical Account Managers, and Product Specialists.
- Forecast revenue and renewals; plan expansion opportunities.
- Create tailored success plans aligned to customer goals.
- Drive executive-level relationships and strategic growth.
π― Requirements
- Background in SMS and/or email marketing.
- Growth and retention strategy experience.
- Proven success managing complex customer relationships with retention/expansion.
- Strong problem solving and analytical skills.
- Experience with Salesforce or CRM tools; comfortable learning new software.
- Open to occasional travel as needed.
- Excellent communication; ability to build trust and relationships.
π Benefits
- Competitive base salary plus bonus/commission and equity.
- Health, wellness, and other benefits.
- Equal Opportunity Employer; inclusive culture; accommodations.
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