Alliance Operations Specialist

About Astound Digital

At Astound Digital, we are pioneers in the digital landscape, dedicated to transforming how the world interacts with technology, data, and creativity. Our role as trusted advisors in the digital landscape empowers the world’s most innovative brands with frictionless, end-to-end customer experiences. We are known for our comprehensive solutions, proven expertise, and collaborative, nimble approach that instills confidence in our clients. We embrace the power of Artificial Intelligence (AI) to drive innovation, efficiency, and better outcomes for our clients and employees. Join us to navigate and lead in the ever-changing digital world, where your impact will extend beyond the ordinary.

Job Purpose

• Stay abreast of projects and opportunities wins to update partnerships with win story, Salesforce internal and partner community
• Inform Marketing on the completed project to complete case study documentation
• Track & own the completion of obtaining case study information to support marketing efforts
• Upon closing of a sales deal – coordinate the collection of the win-wire data for marketing to release win-wire communications
• Account Mapping from partner teams to identify alignment
• Update LinkedIn Nav of partner teams and share with team
• All data entry as it pertains to partner teams in Salesforce and excel
• Generate reporting to reflect partner opportunities and ensure all opportunities are tagged with partner details
• Assist in any administrative needs of the alliance team
• Provide monthly reporting on progress, roadblocks to Alliance VP and Leadership

Required Qualifications, Experience, & Skills

• Highly motivated, self-starter with the ability to take ownership of tasks and activities
• Excellent time management skills, well-organized, consistently meet commitments, and strong attention to detail
• Customer service-oriented attitude and excellent interpersonal and communication skills, both verbal and written
• Strong communication across verbal and written correspondence
• Ability to quickly learn and use new system functionality
• Experience in training and assistance using various technology platforms
• Demonstrated ability to be highly effective in a virtual team organization
• Demonstrated ability to work in a constantly changing environment with limited direction
• Must be proficient in Salesforce and Google Sheets
• Ability to provide monthly status updates on progress of initiatives and tasks

Additional Qualifications & Skills

• 3-5+ years’ experience in Sales Operations (preferably within the enterprise software business
• Bachelor’s degree or higher
• Experience working with a multicultural and/or multilingual team across several time zones

What we offer in return

• Off-the-Charts Career Growth: Сlear career path and a performance review system, career coaching, training and certifications, mentoring and knowledge sharing;
• Well-being is Top Priority: Parental leave, paid time off, comprehensive health and medical plans, sports activities reimbursement;
• Real Work-Life Balance: In-office, or hybrid working modes; flexible hours; work-life balance support on every stage and level;
• Culture of Success: Culture of collaboration that encourages innovation every step of the way; 8 offices spanning four continents bring diverse perspectives that drive tangible results for our clients worldwide.

Why work for Astound Digital?

Whether you’re working directly with our world-renowned clients or with your Astound colleagues from around the globe, you will shape the future of digital commerce, using emerging technologies and innovative approaches.

Grow your career with Astound Digital, and discover exciting opportunities while doing the work you love!