Related skills
wordpress ai canva adobe photoshop godaddy📋 Description
- Manage live customer website support tickets and meet SLA.
- Coordinate with customers and website designers on scoping and requirements.
- Communicate with customers via video calls, emails, and voice calls.
- Oversee timely completion of website builds and ensure quality.
- Assist customers with domain names, settings, and publishing.
- Proactively update customers on project progress.
🎯 Requirements
- Experience with Wix, Squarespace, WordPress, GoDaddy, or Duda.
- Experience with Adobe Photoshop or Canva.
- Experience using AI for text content creation.
- Fluent English.
- Excellent customer service and communication.
- Strong problem-solving and emotional intelligence.
🎁 Benefits
- Remote first, remote always.
- PTO per local labor requirements.
- Home office stipend.
- Corporate apartment accommodations (San Diego & São Paulo).
- Monthly Wellness Fridays.
- Professional development through Cloudbeds University.
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