Related skills
documentation technical writing qa jira confluence📋 Description
- Documentation creation for OS Flash PARCS; focus on QA workflows, troubleshooting, internal knowledge base, and customer-facing docs.
- Translate technical scenarios into clear, step-by-step instructions for Support, QA, and internal teams.
- Document real-world system behavior and common issues for production use.
- Collaborate with QA, Product, Engineering, and Support to reflect production behavior.
- Maintain and update docs to reflect product changes and new releases.
🎯 Requirements
- Experience in technical writing, QA, or Support.
- Familiarity with knowledge base tools (Confluence, Freshdesk, etc.).
- Experience with ticketing systems (Jira).
- Detail-oriented and process-driven.
- Comfortable working with technical teams.
- Ability to translate real-world issues into structured documentation.
- Strong organizational and follow-through skills.
🎁 Benefits
- Legal Dominican benefits.
- Supplemental Private Medical Insurance (HUMANO).
- Gym subsidy.
- Meal subsidy.
- Competitive salary.
- Annual vacation bonus.
- Hybrid role at our office in Metro Plaza.
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Content Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!