Associate Technical Support Engineer

Added
5 minutes ago
Type
Full time
Salary
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Related skills

scripting linux windows networking python

πŸ“‹ Description

  • Monitor, troubleshoot and fix technology integration issues.
  • Manage support activities in Expel's ticketing system.
  • Provide guidance and mentorship in delivering our services.
  • Identify and drive improvements to processes and tech.
  • Refine enrichment and accuracy of health monitoring systems.
  • Support Solution Architects and Engagement Managers to ensure high care.

🎯 Requirements

  • 1+ years of professional experience in a related field.
  • Basic knowledge of security detection and response tools.
  • Strong organizational, prioritization, and time-management skills.
  • Basic Windows and Linux OS and command line knowledge.
  • Introductory knowledge of SIEM technologies and query languages.
  • Some scripting or software development experience is advantageous.

🎁 Benefits

  • Platform to take charge of key processes and showcase capabilities.
  • Empower you to craft and refine methodologies you implement.
  • Ensure your contributions are integral to our business strategy.
  • Connect you with industry experts across the security domain.
  • Offer a dynamic, transparent, and engaging work environment.
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