Related skills
customer support hardware troubleshooting network troubleshooting roaming field service coordination📋 Description
- Diagnose problems and provide solutions for ChargePoint charging stations
- Perform remote troubleshooting, configuration, and software updates
- Collaborate with Engineering teams of EV manufacturers and fleet managers
- Coordinate installation/repair with field service partners
- Maintain direct phone communication with internal and external parties
- Adapt as ChargePoint evolves and develops products and services
🎯 Requirements
- 3-5+ years in customer service or tech support
- Fluent/Native English; other languages a bonus
- Strong technical troubleshooting and analytical skills
- Ability to learn and stay current on required technical expertise
- Bachelor’s degree in a tech field preferred or equivalent
- Be prepared to work outside normal hours if required
Meet JobCopilot: Your Personal AI Job Hunter
Automatically Apply to Engineering Jobs. Just set your
preferences and Job Copilot will do the rest — finding, filtering, and applying while you focus on what matters.
Help us maintain the quality of jobs posted on Empllo!
Is this position not a remote job?
Let us know!