Associate Technical Support Engineer

Added
3 days ago
Type
Full time
Salary
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Related skills

security scripting powershell bash networking

πŸ“‹ Description

  • Triaging inbound support cases.
  • Solving customer support cases.
  • Collaborating with other Support Engineers on cases.
  • Answering questions on the Tanium community site.
  • Documenting best practices and root-cause analysis.
  • Testing Tanium and providing feedback to Engineering.

🎯 Requirements

  • 0+ years in networking, security, operations, scripting, or programming.
  • Ability to master new concepts and Tanium modules.
  • Strong problem solving; break problems into steps and explain plan.
  • Aptitude for complex troubleshooting.
  • Independent; work with limited assistance and follow procedures.
  • Associates degree or equivalent; BS in CS/MIS a plus.

🎁 Benefits

  • Equity awards
  • Medical, dental, and vision plans
  • 401(k) with company match
  • Health savings account and flexible spending accounts
  • Life, accident and disability coverage
  • Employee assistance programs
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