Related skills
saas sql relational databases microsoft excel varicent📋 Description
- Support the primary TAM in monitoring health and performance of VIP clients.
- Coach users on Varicent functionality, configuration concepts, and best practices.
- Configure solutions per customer requirements under guidance from senior TAM.
- Prepare monthly performance, utilization, and support metric summaries.
- Collaborate with TAMs and internal teams to troubleshoot issues.
- Review new features, fixes, and release notes for customer impact.
🎯 Requirements
- 5+ years of IT consulting or enterprise software implementations.
- Experience with SQL and Relational Databases.
- Strong SQL data manipulation skills and advanced Excel.
- Hands-on with Varicent software products (admin/implement/support).
- Understanding of Sales Performance Management (SPM) domain.
- Excellent communication; able to coach users and align stakeholders.
- Familiarity with VIP program and customer success mindset.
🎁 Benefits
- Innovative, diverse, collaborative team.
- Growth opportunities across Varicent VIP program.
- Remote-friendly culture and supportive environment.
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