Related skills
javascript html saas jira asana📋 Description
- Support assigned and temporary BCIC customer accounts.
- Assist BCIC deployments, configuration changes, and data imports.
- Execute platform enablement such as onboarding phases, plan updates, reporting.
- Participate in customer meetings, training sessions, and enablement workshops.
- Provide post go-live and upgrade support to ensure continuity and adoption.
- Track and manage customer requests using Asana, Jira, or Zendesk.
🎯 Requirements
- 1-3 years in a customer-facing support, technical, or implementation role.
- Working knowledge of SaaS platforms and basic data concepts.
- Strong organizational and time-management skills.
- Ability to communicate clearly with technical and non-technical stakeholders.
- Interest in Business Continuity, Risk, or resiliency disciplines.
- Nice to have: exposure to HTML, JavaScript, or data transformation.
🎁 Benefits
- Healthcare
- Dental
- Parental planning
- Mental health benefits
- Disability income benefits
- Life and AD&D insurance
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