Related skills
okta jira google workspace microsoft office servicenow📋 Description
- Bridge IT Service Desk and Global Systems for EU/UK staff in Dublin.
- Monitor and troubleshoot core enterprise software.
- Administer MDM and end-user devices (Jamf, Intune).
- Manage identity and access controls (Okta/OneLogin).
- Support network and security tasks; on-call rotation as needed.
- Document processes and maintain runbooks for the Service Desk.
🎯 Requirements
- IAM basics with Okta or OneLogin.
- Experience with ServiceNow and Jira.
- Experience with Google Workspace, Office 365, Slack.
- Exposure to MDM tools like Intune or Jamf.
- Basic networking principles and troubleshooting.
- Strong documentation of processes and SOPs.
🎁 Benefits
- Flexible hybrid work model.
- Generous time-off policies.
- Equity for all employees.
- Daily lunch and wellness perks.
- Commuting cost coverage.
- Career development and ERGs.
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