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slack customer service hospitality gsuite teamup📋 Description
- Provide top customer service to members and guests in the studio
- Address member feedback promptly in person or by email
- Book, cancel and reschedule live classes via TeamUp; assist accounts
- Check in before live productions and enforce studio rules and waivers
- Manage class occupancy; fill spots via standby/waitlists
- Support production with audience placement and energy
🎯 Requirements
- Experience in customer service/hospitality
- Friendly, outgoing and professional; computer literate
- Excellent communication; ability to converse in person, email, and phone
- Able to multi-task and prioritize in a fast-paced environment
- Flexible schedule including weekends and early mornings or late evenings
- Availability for at least 3 days per week including Fri/Sat/Sun
🎁 Benefits
- Medical, dental and vision insurance
- Generous paid time off
- Disability coverage
- Access to mental health services
- 401k, tuition reimbursement, student loan paydown
- Employee Stock Purchase Plan
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