Lead and develop a best-in-class store team to deliver inspiring customer experiences.
Foster an inclusive, safe, and engaging work environment aligned to Glossier values.
Drive talent acquisition with store leadership and HR to build a candidate pipeline.
Coach and empower the team through frequent feedback, recognition, and development.
Spend 60% on the sales floor with customers and 3-4 MOD shifts weekly.
Oversee store operations, scheduling, budgets, and ensure adherence to performance standards.

🎯 Requirements

3+ years leading teams in fast-paced retail or hospitality.
Experience growing diverse teams and developing managers.
Promotes a people-first employee culture with an inclusive environment.
Strong communication, transparency, and accountability for performance.
Proven ability to motivate and maintain high employee engagement.
Flexible schedule, including evenings, weekends, and holidays.

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