Lead and develop the store team to deliver memorable customer experiences.
Model Glossier’s values; foster inclusive, safe, and equitable work environment.
Partner with HR Generalist to drive inclusive talent acquisition and pipelines.
Coach and empower the team with feedback, recognition, and development.
Maintain open communication and ensure teams have information to thrive.
Champion Glossier’s product philosophy to inspire customer-led discovery.

🎯 Requirements

3+ years of experience leading teams in fast-paced retail or hospitality.
Demonstrated experience growing diverse teams and developing managers.
Experience promoting a people-first culture, fostering an engaging, welcoming, inclusive environment.
Excellent communication: ongoing, clear, structured, promoting transparency.
Proven ability to motivate and inspire teams with high engagement.
Desire and willingness to roll up your sleeves when needed.

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