Related skills
salesforce sql google sheets tableau excel📋 Description
- Onboard clients and translate preferences into system settings.
- Integrations with client email, calendar, CRM, and PM systems.
- Understand clients' businesses and how issues impact operations.
- Communicate issues clearly with reproduction steps and impact.
- Resolve issues with empathetic, extra-mile service.
- Investigate bugs using SQL, logs, and data sources.
🎯 Requirements
- Bachelor's degree in Computer Science or equivalent.
- 1-3 years experience in a similar role.
- Experience with support software/CRMs (Zendesk, Salesforce) a plus.
- Data-driven, analytical mindset.
- Strong written and verbal communication.
- Willingness to work in office 5 days a week.
🎁 Benefits
- Equity in the company.
- Medical, Dental and Vision premiums covered.
- Fully paid parental leave.
- Commuter benefits.
- 401k benefits.
- Unlimited vacation and paid holidays.
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