Related skills
salesforce netsuite salesforce administration zuora sales cloudπ Description
- Provide real-time support for Salesforce and integrated platforms; troubleshoot issues.
- Administer and support Salesforce.com, including users, data import, and enhancements.
- Manage end-user profile configurations, reporting, dashboards, and permissions.
- Oversee onboarding for the Enterprise Systems Tech-Stack.
- Analyze and prioritize enhancement requests and escalate to the CAB when necessary.
- Create and update documentation for different audiences within the team.
π― Requirements
- Engineering background with understanding of technology related to Business Systems.
- Minimum of 3 years implementing/operating Salesforce.com with hands-on admin experience.
- Salesforce Administration Certification.
- Understanding of Salesforce Sales and Service Cloud Architecture.
- Excellent communicator with analytical, facilitation, and problem-solving skills.
- Experience with Zuora and NetSuite is a plus.
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