Related skills
crm salesforce google workspace microsoft office suite odoo๐ Description
- Maintain and update CRM systems (Salesforce, Odoo) with accurate data
- Prepare and process quotes, invoices, POs, and contracts
- Coordinate with internal teams to support the sales cycle
- Track order statuses and pending documentation
- Respond to customer inquiries via email, chat, or phone
- Escalate complex issues to relevant teams with clear communication
๐ฏ Requirements
- Bachelor's degree in Mechanical Engineering
- 1-2 years of experience in a sales support or customer service role
- Strong verbal and written communication skills in English
- Proficiency with Microsoft Office Suite, Google Workspace, and CRM tools
- Familiarity with U.S. business practices and customer expectations
- Basic understanding of sales funnels and B2B or B2C sales processes
๐ Benefits
- Competitive compensation
- Opportunity to work with a U.S.-based team and grow professionally
- A collaborative and supportive team culture
- Performance-based bonuses (where applicable)
- Transportation and Food facility for NA support
- Annual leave, paid sick and Casual leaves
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