Associate Sales Support Specialist - US Shift

📋 Description

• Support the U.S. sales team with admin tasks, CRM, orders, and coordination.
• Interact with customers via email, chat, or phone for inquiries and updates.
• Work Hours: 8:30 PM–4:30 AM IST; hybrid: 3 in-office nights, 2 remote.
• Maintain and update CRM systems (Salesforce, Odoo) with accurate data.

🎯 Requirements

• Bachelor’s degree in Mechanical Engineering.
• 1–2 years in a sales support or customer service role.
• Strong verbal and written English.
• Proficiency with MS Office, Google Workspace, and CRM tools.
• Ability to work independently, prioritise tasks, and meet deadlines.
• Preferred: Familiarity with U.S. business practices and B2B/B2C sales.

🎁 Benefits

• Competitive compensation.
• Work with a U.S.-based team and grow professionally.
• Collaborative, supportive team culture.
• Transportation and meal facility for NA support.
• Annual leave, paid sick, and casual leaves.
• Team celebrations.