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customer service remote work healthcare call center insurance verification📋 Description
- Remote work-from-home opportunity in BAYADA's Customer Care Center
- Receive, document, and process incoming referrals
- Ensure referrals are thorough, accurate and complete
- Follow up with local branches for timely responses
- Facilitate communication among Case Managers, Client Services, and Nurses
- Communicate payer information to Insurance Verification team
🎯 Requirements
- College Degree required
- 2-3 years’ experience in Healthcare, Intake, or Contact Center may be accepted in lieu of degree
- 1 year of work experience (to include internships), required.
- Proven success in healthcare setting, contact center, and/or remote work, required.
- Ability to work across multiple systems in a fast-paced call center environment
- Exceptional organizational and communication skills
🎁 Benefits
- Paid holidays, vacation and sick leave
- Vision, dental and medical health plans
- Employer paid life insurance
- 401k with company match
- Direct deposit
- Employee assistance program
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