Related skills
documentation project management stakeholder management cross-functional collaboration📋 Description
- Manage multiple concurrent projects across customer experience and managed services
- Partner with cross-functional teams to define scope, timelines, and deliverables
- Own project plans, status updates, risk tracking, and documentation
- Support client-facing projects by aligning expectations, deadlines, and communication
- Identify opportunities to improve workflows, tools, and processes
🎯 Requirements
- 2–4 years of experience in project management or similar client-facing role
- Comfort in a customer-adjacent environment (customer success, MSP, agency, or services)
- Strong organizational skills across multiple teams and projects
- Clear, confident communicator who can collaborate with stakeholders at all levels
- Familiarity with project management tools and best practices in a fast-moving environment
🎁 Benefits
- People: work with talented, collaborative, and friendly colleagues
- Guidance: training and tools you’ll need from day one
- Surprise meal stipends: meals while you work from home
- Work-life harmony: 15 days vacation, holidays, wellness, and parental leave
- Whole Health: medical, dental, vision, life, disability, and more
- Savings: a 401k (USA) plan to help you plan ahead
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