Related skills
data analytics customer success strategic partnerships healthcare operations📋 Description
- Own the happiness of care partners.
- Lead executive steering committees as Headway's face.
- Build relationships with care partners' teams and leaders.
- Leverage data to generate insights and growth opportunities.
- Collaborate with Strategy/Product/Operations to inform decisions.
- Drive high-impact outcomes at scale in a mission-driven company.
🎯 Requirements
- 7+ years in healthcare, in CS or strategic roles.
- Deep exposure to health systems/provider models and economics.
- Strong relationship builder across all levels of an organization.
- Thrive in ambiguity; shape strategy and outcomes.
- Operationally excellent; manage multiple high-impact customers.
- Motivated by expanding access to mental healthcare.
🎁 Benefits
- Equity compensation and ownership opportunities.
- Medical, Dental, Vision plans with HSA/FSA.
- 401K plan with Work-from-Home stipend.
- Therapy reimbursement.
- 16-week parental leave and Carrot Fertility reimbursement.
- Flexible PTO and Employee Assistance Program (EAP).
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