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2 days ago
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excel system monitoring integration pms financial ops📋 Description
- Integration & System Monitoring: Monitor partner integration health; run pre-flight checks to prevent failures.
- Financial Ops & Resolution: Own end-to-end resolution of payment discrepancies and failed deposits.
- Product & Industry Mastery: Learn PMS accounting practices, ledgers, and billing logic.
- Root Cause Investigation & Problem Solving: Diagnose root causes of payment anomalies across systems.
- Cross-Functional Collaboration: Coordinate with internal teams to unblock technical and financial hurdles.
- Partner & User Advocacy: Manage high-volume communications to ensure a positive experience.
🎯 Requirements
- Relevant Experience: 2-4 years in Client Support, FinOps, or Account Management.
- Financial Literacy: Banking ops (ACH, Wires) and ledger basics.
- Technical Aptitude: PMS systems (Yardi, AppFolio, Entrata, RealPage) in accounting.
- Data Proficiency: Excel/Google Sheets and CRM tools (Salesforce, Zendesk).
🎁 Benefits
- Competitive compensation + company equity
- Unlimited PTO + 13 holidays
- 401(k) plan with company match
- Medical, dental, and vision coverage from Day 1
- Parental leave and Flex Cares Program
- Free Flex subscription
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