Associate - Merchant Risk Monitoring

Added
less than a minute ago
Type
Full time
Salary
Salary not provided

Related skills

sql credit risk fraud chargeback bi dashboards

📋 Description

  • Run holistic risk reviews on Business Seller merchants to assess fraud, credit, and brand risk.
  • Monitor fraud, dispute and chargeback trends; propose mitigations.
  • Role based in Sydney or Melbourne.
  • Work with merchants on remediation plans and risk improvement.
  • Collaborate with risk teams to improve products, policies, and SOPs.
  • Oversee daily queue management of merchant risk cases.

🎯 Requirements

  • 2+ years in fraud operations or merchant risk or related risk role.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to improve SOPs, workflows, or risk controls.
  • Independent worker in a fast-paced environment with good judgement.
  • Excellent written and verbal communication with stakeholders.
  • Preferred: experience with merchant acquiring risk and SQL (nice to have).
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