Associate Manager, Social (UGC)

📋 Description

• Manage day-to-day operations of a scaled UGC program with hundreds of members.
• Execute retention/engagement strategies; monitor trends; improve member experience and rewards tiers.
• Manage @RTRMuse social handles; engage with UGC; build community presence.
• Partner with cross-functional teams to syndicate content across paid/site/email; secure rights.
• Coordinate Muse member logistics and appearances for RTR social shows.
• Coordinate incentive/rewards; work with finance to track payouts and reconcile spend.

🎯 Requirements

• 1–2 years in community management, influencer programs, or social media.
• Experience managing a brand's social platform; basics of content creation.
• Deep understanding of digital culture: Instagram, group chats, Reddit, TikTok.
• Executive presence; strong interpersonal skills with internal/external partners.
• Excellent written communication; bonus with social/email/community channels.
• Highly organized and proactive; thrives on checklists and timelines.

🎁 Benefits

• Paid Time Off including vacation, paid bereavement, and family sick leave.
• Universal Paid Parental Leave for both parents + flexible return to work program.
• Paid Sabbatical after 5 years of continuous service.
• Exclusive employee subscription and rental discounts.
• Comprehensive health, vision, dental, FSA and dependent care from day 1.
• 401k match.