Associate Manager Implementation

Added
1 minute ago
Type
Full time
Salary
Salary not provided

Related skills

crm customer success project management onboarding cross-functional collaboration

📋 Description

  • Lead and manage a team delivering Motive hardware and software to key customers.
  • Oversee onboarding projects and define KPIs like Go-Live and CSAT.
  • Guide clients through onboarding as Motive product experts and PMs.
  • Collaborate with Sales, Product, and Customer Success for seamless onboarding.

🎯 Requirements

  • 3+ years in a B2B customer-facing role; 2+ years in a leadership role.
  • Proven record managing implementation teams and delivering projects on time.
  • Strong project, account management, problem solving, and analytics skills.
  • Excellent written and verbal communication and presentation skills.
  • Experience delivering client-focused solutions based on customer needs.
  • Ability to communicate and influence executives and teams across levels.
  • Experience with CRM software and PM tools.
  • BA/BS or equivalent work exp preferred.
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